Faqs

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What is Tubbees?

Tubbees is a fragrance and lifestyle brand that creates gourmand-inspired scents fragrances inspired by sweet, dessert-like aromas that evoke joy and warmth. Our products are designed to turn delightful sweet memories into wearable scents and everyday experiences

What kinds of products tubbees sell?

We offer:

  • Tubbees fragrances inspired by dessert and sweet themes
  • Tubbees in a Tub scent collections
  • Tubbees merchandise such as hoodies, tumblers, and moreAll products are featured on our Shop page

How do I place an order?

  1. Browse or search products on our Shop page.
  2. Select desired items and add them to your cart.
  3. Proceed to checkout and enter your shipping/payment details.
  4. Confirm and complete your purchase.

Do I need an account to shop?

No, you can checkout as a guest without creating an account. However, having an account helps you track orders faster and save your info for future purchases.

What payment methods do you accept?

We accept all major debit and credit cards. Additional payment options may be available at checkout depending on your region.

Can I track my order?

Yes. Once your order is shipped, you’ll receive a tracking number via email so you can monitor delivery status.

What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item:

  • Contact our support team immediately.
  • Provide your order number and photos of the issue.
  • We aim to resolve the issue as quickly as possible.

What is your return/refund policy?

Please refer to our Return & Refund Policy pages on the site for detailed steps and eligibilities. Policies may vary based on product category and region.

Are Tubbees fragrances suitable for everyone?

Our fragrances are designed to be enjoyable for everyday use. However, if you have sensitive skin or allergies, we recommend testing the product lightly or consulting a dermatologist before regular use.

How can I contact customer support?

You can get in touch with us via:

📧 Email: [email protected]

☎️ Phone: +971 4 226 4639

We’re happy to assist with any questions or concerns.

What makes Tubbees fragrances unique?

Tubbees fragrances stand out because they blend traditional perfumery craftsmanship with fun, nostalgic dessert-like aromas. These scents are meant to be joyful, comforting, and memorable capturing the essence of indulgent flavors without the calories.

Are Tubbees perfumes suitable for everyone?

Yes! Most Tubbees fragrances are unisex, meaning they’re designed to be enjoyed by people of all genders. They focus on playful, gourmand scent profiles that appeal to anyone who loves sweet, comforting aromas.

How long do Tubbees fragrances last?

Fragrance longevity can vary depending on skin type and how you apply it, but Tubbees perfumes are formulated with quality ingredients to provide a lasting scent experience throughout your day. (For specific longevity details, check individual product descriptions.)

Do you ship internationally?

Yes! We ship to multiple countries. Available regions and delivery times may vary, please check at checkout for your country’s options. (For UAE customers: free delivery in 2-3 business days.)

What if I’m not satisfied with my purchase?

We want you to love your Tubbees experience! If you’re not satisfied with your order, please refer to our Returns & Refund Policy linked in the footer or contact our Customer Support team for assistance.

Are Tubbees products cruelty-free or vegan?

For specific ingredient, cruelty-free, or vegan information, please see each product page or our Ingredients & Ethics section. (You can also contact support for detailed information.)

How can I stay updated with new fragrances and offers?

Follow us on Instagram, TikTok, Facebook, and Pinterest to catch the latest product drops, get the latest news on new launches, promotions, and special collections.

What makes Tubbees fragrances unique?

Tubbees scents stand out because they are:

  • Inspired by dessert-like, mouth-watering aromas (e.g., caramel, cookies, cotton candy).
  • Blended with premium ingredients to balance sweetness with complexity.
  • Designed to be playful, joyful, and wearable for everyday life.

Are Tubbees fragrances suitable for everyone?

Yes! Tubbees fragrances are unisex and can be worn by anyone who loves sweet, gourmand scents. Our range includes choices that appeal to a wide variety of scent preferences.

How do I choose the right scent for me?

Choose based on the kind of scent experience you love:

  • Creamy & cozy  like caramel or cookies & cream
  • Fruity & playful such as strawberry cheesecake
  • Sweet & fun like bubble gum or cotton candy

Explore our Scent of the Week or browse by mood in the shop to find something perfect for you!

Can I return or exchange a fragrance?

We want you to love your Tubbees scent! Please refer to our Return & Refund Policy for details on returns or exchanges. (Typically available in the site footer or customer support section.)

What payment methods do you accept?

We accept major credit cards and secure online payments. Additional payment options may vary by region and are shown during checkout.

Are Tubbees products safe to wear daily?

Absolutely! Our fragrances are formulated for everyday use. However, if you have sensitive skin or fragrance allergies, we recommend testing a small amount before regular use.

Can I layer multiple Tubbees scents?

Absolutely! Many customers enjoy layering different Tubbees fragrances to create a custom scent profile that reflects their personal style.

Do you offer gift options or merchandise?

Yes! Beyond our fragrance collections, Tubbees offers select merchandise like hoodies and tumblers perfect for gifting or treating yourself.